Woodamore ("we", "us") respects your privacy. This policy explains what we collect, why, and the choices you have when you shop at woodamore.com.
Information we collect
- Order information: name, shipping and billing address, email, phone, and payment details (processed securely by our payment providers — we never see full card numbers).
- Account information: if you create an account, the details you provide.
- Usage information: device, browser, and pages viewed, collected through cookies and similar technologies to help the site work and improve.
How we use your information
- To process, fulfil, and deliver your orders.
- To provide customer support and respond to your messages.
- To send order updates and, if you opt in, marketing emails (you can unsubscribe any time).
- To detect fraud and keep the store secure.
- To improve our products, site, and service.
Sharing
We share information only with the partners who help us run the store — such as our ecommerce platform (Shopify), payment processors, and shipping carriers — and only as needed to serve you. We do not sell your personal information.
Cookies
We use cookies to remember your cart, understand site usage, and improve your experience. You can control cookies through your browser settings.
Your rights
You can request access to, correction of, or deletion of your personal information at any time by emailing support@woodamore.com. You can also unsubscribe from marketing emails using the link in any email.
Data retention and security
We keep your information only as long as needed to provide our services and meet legal obligations, and we use industry-standard safeguards to protect it.
Contact
Questions about your privacy? Email support@woodamore.com.
Customers in the EU, the UK and Australia
If you are in the European Union or United Kingdom, you have rights under the GDPR and UK GDPR — including the right to access, correct, delete, or port your data, to object to or restrict processing, and to lodge a complaint with your local supervisory authority. Customers in Australia are protected under the Australian Privacy Principles. To exercise any of these rights, email support@woodamore.com and we will respond within the time your law requires.
International data transfers
We operate from the United States, so your information may be processed in the US and other countries where our service providers operate. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) to protect your data when it is transferred internationally.
Last updated: June 2026