Help & support

Returns & 30-Day Promise

We want you to love your Woodamore piece. If it isn't right, our promise is simple: 30 days, no hassle — wherever in the world you ordered from.

Our 30-day promise

If you are not completely happy, return any item within 30 days of delivery for a full refund or exchange. No complicated forms, no guilt trips.

How to start a return

  1. Email us at support@woodamore.com with your order number and a quick note on what went wrong.
  2. We will reply within one business day with return instructions.
  3. Once your return is on its way, we will process your refund or send your replacement.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days of us receiving the return. We will email you the moment it is done.

Return shipping

  • For orders within the United States, we will help arrange a return label where eligible.
  • For orders shipped to Canada, the UK, the EU or Australia, return postage is the customer's responsibility unless the item arrived damaged or incorrect.
  • Original shipping is non-refundable, except where the item arrived damaged or incorrect.

Damaged or wrong item?

That's on us. Send a photo to support@woodamore.com within 7 days of delivery and we will ship a replacement right away — no need to return the original.

A few details

  • Items should be in their original, unused condition.
  • Final-sale or clearance items (clearly marked) are not eligible for return.

Last updated: June 2026